THH
Ride & Run
to restore

Now - 30 Apr 2024

Frequently Asked questions (FAQ)

Ride & Run to Restore is a fundraising initiative that is organized by The Helping Hand to raise public awareness as well as funds to support life transformation by providing a full cycle rehabilitation programme for ex-offenders.

 

The Helping Hand (THH) is a halfway house in Singapore, dedicated to providing comprehensive rehabilitation services to ex-offenders. Our organization takes a holistic approach to life transformation, offering a range of support services that encompass various aspects of an individual’s journey towards reintegration into society. These services include family counselling, life-skills learning, and after-care support.

 

Through our dedicated programs, which combine support, counselling, and opportunities for employment, we have successfully assisted over 2,600 ex-offenders in transforming their lives and becoming contributing members of society once again. We firmly believe in the power of second chances and are committed to helping individuals rebuild their lives and regain their sense of purpose.

The event period for Ride & Run to Restore 2024 is from now to 30 Apr 2024 2359hrs.

The Physical Cycling Event on 6 April 2024 will take place at The Helping Hand 819 Upper Serangoon Rd, Singapore 534678. We will flagged off at The Helping Hand and return to The Helping Hand for debrief and photo-taking.

All contributions will be used for THH‘s rehabilitation and four-fold therapy programme.

  • Spiritual Therapy
  • Work Therapy
  • Social Therapy
  • Physical Therapy

The Helping Hand adopts a holistic approach for life transformation by providing full cycle support to ex-offenders, including family counselling, life-skills learning and after-care services. With the support, counsel and work opportunities that we provide through our programmes, we have helped more than 2,600 ex-offenders and many have reintegrated back to society as contributing members.

You can choose to help in one or more of the following ways:

  1. Participate in Ride & Run to Restore as a rider/runner/walker to raise funds.
  2. Make a donation to show your support for the riders/runners/walkers of this event.
  3. Join us as an event sponsor.

You will need to fulfil the following requirements in order to confirm a slot to ride in the event, find out more on the Race Details page.

All contributions will be used for THH‘s rehabilitation and four-fold therapy programme.

  • Spiritual Therapy
  • Work Therapy
  • Social Therapy
  • Physical Therapy

The Helping Hand adopts a holistic approach for life transformation by providing full cycle support to ex-offenders, including family counselling, life-skills learning and after-care services. With the support, counsel and work opportunities that we provide through our programmes, we have helped more than 2,600 ex-offenders and many have reintegrated back to society as contributing members.

You may check the donation amount raised at the Leaderboard.

You may also make your donation via cheque.

The crossed cheque should be made payable to The Helping Hand and mailed to
819 Upper Serangoon Road Singapore 534678.

On the reverse side of the cheque, please indicate clearly “Ride & Run to Restore 2024”, name and contact number in order for us to issue a tax-exempt receipt to you.

You may make a donation by going to the Leaderboard page. Search for the participant that you would like to support and click on his/her Donate icon. 

We will send an email notification upon successful registration.

Yes. You may still donate to support Ride & Run to Restore to help our cause. Click here to show your support for our ministry. 

Complete your ride anywhere and anytime between now and 30 April 2024, 11:59pm at your own pace.

All participants must use STRAVA to track their activity.

Complete your run or walk anywhere and anytime between now and 30 April 2024, 11:59pm at your own pace.

All participants must use STRAVA to track their activity.

You will receive your entitlements by 30 April 2024.

You can submit your ride, run or walk details by syncing your Strava profile to your event profile for automatic uploads of your ride details.

Riding with a helmet outdoors is mandatory by law. Please ensure that you abide to traffic regulations when cycling outdoors.

You may choose to complete a total of CYCLING or RUNNING/WALKING as an individual participant or as a team.

Participants should take responsibility for their personal safety and ride/run/walk in a manner that does not endanger themselves and/or others.

Once the total cumulative distance of 370km (minimum) is reached, everyone in the team will receive the event entitlements.

The assigned team leader will have to register as a participant first. He/she will then need to create a Team in the Leaderboard page . The newly created Team can then be used by the rest of the team members when they register themselves as individual participants. 

The registration fee is based on “per participant”. It is not based on per team registration. Do note that the registration fee is not eligible for tax deduction. This fee will go towards THH‘s fundraiser proceeds.

You may choose to complete a total of 370km of CYCLING or RUNNING/WALKING as an individual participant or as a team.

Participants should take responsibility for their personal safety and ride/run/walk in a manner that does not endanger themselves and/or others.

Once the total cumulative distance of 370km (minimum) is reached, everyone in the team will receive the event entitlements.

There should be at least 3 participants and maximum of 7 participants in a team.

Participants should take responsibility for their personal safety and ride/run/walk in a manner that does not endanger themselves and/or others.

There is no limit to the number of submissions that you can make, as long as the activity is recorded on your STRAVA app and synced to the website or manually submitted, during the period from date of registration to 30 April 2024, 2359hrs. Please plan your activities in advance so that you optimise your cycling/running/walking activities within this challenge period while staying safe.

Yes, you can have multiple activities within a single day. For example, you can submit once per day or you can also submit 3 times in one day. It is entirely up to you when you wish to conduct your cycling/running/walking activities as long as they are done within the challenge period.

Submissions can be deleted by clicking on the delete icon on your profile page, next to the record. Deleted submissions will be removed from your total distance tracker and the leaderboard.

Yes, you can split up the challenge into multiple sessions.

Please click here for the distance leaderboard.

It is recommended to download and sign up for a STRAVA account and sync it to the challenge website. Please refer to the guide for the step by step guide on how to link up your STRAVA account. If you do not have a STRAVA account, please create a new STRAVA account.

After registering, participants only need to link up their STRAVA accounts on this website. During the challenge period, just launch STRAVA, hit record, and when you’re done with your outdoors activity, hit finish to save your activity! Your distance will automatically be reflected on the website. If any submissions are not reflected by the 3rd working day, please email us at [email protected].

Cycle, Run and Walk activities can be tracked and submitted for this challenge. Do ensure your activity is of the correct category, as other activities will not be recorded for the challenge.

Yes, you can use a screenshot of your smartwatch for an activity. You may also take a screenshot of the mobile app or website version of the activity tracked using your smartwatch after you synced the activity.

The usage of a STRAVA account is optional and is solely for the purpose of syncing the completed distance for the challenge. You are solely responsible for the personal data that you provide or disseminate via this third party platform, and your personal data may be subject to the personal data policies of this third party platform.

You may follow the following steps:

  1. Head to https://www.strava.com/ or download the STRAVA App from the below links:



  2. Sign up / log in if you already have an account. Do take note of which method you used to sign up / log in, as you will need to link it to the RAC website later using the same method!
    • Facebook
    • Google
    • Apple
    • Email address
  3. Click on authorise or enter the necessary information

You may follow the following steps:

  1. Log in to your account at Login – Ride to Restore (thehelpinghand.org.sg)
  2. At the Leaderboard page, Click on Connect to Strava. 

Do ensure that the current account logged in is the correct account as the one linked to your phone! Should they be different accounts (e.g. Website linked to Facebook STRAVA, but phone linked to Google STRAVA), you may experience difficulty uploading your activities. If this occurs, please proceed to unlink the current account and relink the correct account.

Support THH Ride & Run To Restore 2024 Now!

Show your support for our participants by donating generously